Terms & conditions
Last updated: 10 October 2026
These terms apply to your use of https://www.thesolomonseal.com and to orders placed there. TheSolomonSeal.com is operated by 长沙市择善科技有限公司 (Changsha Zeshan Technology Co., Ltd.). The registered office is No. 58 Lushan Road, Changsha, Hunan, China / 长沙市麓山路58号.
Orders
You may place an order as a guest. The public site does not currently offer account registration, and checkout does not ask you to create an account.
An order is an offer to buy the products in your cart. We may refuse or cancel an order if a product cannot be shipped to your destination, if the information is incomplete, or if we cannot complete the sale. If we cannot ship a product after the order is placed, our support team will contact you, as described on the Shipping & delivery page.
You are responsible for giving a complete and accurate shipping address.
Prices
Product prices are shown in Hong Kong dollars (HKD). Shipping is separate from the product price. A valid coupon code can be applied at checkout. The shipping cost, when one is shown, appears before you complete the order.
Customs duties, import taxes, and similar charges are described on the Shipping & delivery page.
Shipping
We ship herbal and traditional Chinese medicine products from China. Coverage, processing time, and transit time are explained on the Shipping & delivery page.
Payment
Checkout does not currently present a payment method. Contact us before sending money by any other means. If a payment method is later shown at checkout, you pay by that method. We do not store full card numbers on this website.
Returns
Returns are handled under the Return & Refund Policy page. Contact support before you send a return, so we can confirm eligibility and instructions. Do not send a parcel first. When a return is approved, the return address is No. 58 Lushan Road, Changsha, Hunan, China / 长沙市麓山路58号.
Bulk enquiries
Clinics, retailers, practitioners, and other buyers who want bulk or wholesale supply can write to support. We will reply about availability, quantity, and any visit or sourcing request through the contact details below.
Product information
The site sells herbal and traditional Chinese medicine products. Descriptions, guides, and other content on the site are for general information. They are not a substitute for professional medical advice.
Other policies
Please also read the Privacy policy, Cookie policy, and Accessibility pages.
Contact
Email: support@TheSolomonSeal.com
China Phone: (0731) 85920116
Support hours: 08:00–22:00 China Standard Time (UTC+8)
Contact page: https://www.thesolomonseal.com/contact-us/
Operated by: 长沙市择善科技有限公司 (Changsha Zeshan Technology Co., Ltd.)
Address: No. 58 Lushan Road, Changsha, Hunan, China / 长沙市麓山路58号